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Errors

What each error means and what to do.

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Errors use the same JSON shape. Act on the HTTP status and error; message is for people.

{ "status": 429, "message": "…", "error": "client_channels" }
HTTPerrorMeaningWhat to do
400names the fieldA field is missing, unknown or badly formatted.Fix the request.
403The did isn't active for calls, or the account isn't set up yet.Check the did, then contact support.
403no_balanceThe wallet is empty.Recharge, then retry.
429client_channelsYou're at your limit of calls in progress.Wait for a call to end.
429client_cpsToo many calls started in the same second.Space calls at least a second apart.
429pool_busyNo line is free right now.Retry after a short wait.
502, 503Temporary problem. The call wasn't placed.Retry after a short wait.
504No answer in time. The call may have been placed.Check status webhooks before retrying.