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Status webhooks

Follow a call from ringing to its final status.

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Set webhook_url when you place a call. Vonyx sends a POST to it each time the call's status changes:

  1. ringing
  2. in-progress
  3. The final status: completed, busy, no-answer and others

The final update includes the call's duration and who ended it. Every update carries CallUUID, the call_id from the original response.

Retry safely

If placing a call returns 504, the call may still have been placed. Check your webhook for its CallUUID before retrying, so the person isn't called twice.